WINTER SALE 30% OFF SITEWIDE. USE CODE WINTER AT CHECKOUT
Free domestic shipping over HKD 500 and free international shipping over HKD 800|USD 102|AUD 144|EUR 80|GBP 70|KRW 100,998|TWD 2,772
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    Shipping Policy :
    Supports local and international orders, but conditions vary. 
    Please refer to the respective sections below.

    International Shipping :
    Free shipping on net purchase over HKD $800.

    For net purchase below HKD $800,
    a shipping charge is dependent on the weight of your order.

    Local Delivery :

    In Store Pick   
    Cost
    : Free 
    Delivery Period
    : Kwun Tong Store
    11:30am - 7:30pm (Closed on Mondays & Wednesdays)
    Delivery Time : -----

    Deliver to Door  
    Cost :  Free shipping on net purchase over HK$500 / HK$50 For under HK$500
    Delivery Period : 9:00am-6:00pm
    Delivery Time : 1 - 3 working Days / 5 - 7 working days (For Furnitures / Prams)

    Pick up at nearest SF Station
    (Check out the nearest SF station via this link
    please remark your choice of SF station in the shipping address during check-out)
    Cost : HKD$30
    Delivery Period : 9:00am-6:00pm
    Delivery Time : 1 - 3 working Days

     
    Note :
    1. Ships to Hong Kong Island, Kowloon, New Territories, Tung Chung, Discovery Bay, Airport, Ma Wan. Orders to outlying islands or other areas on Lantau Island will incur a surcharge.
    2. We aim to dispatch all orders within 24 hours with the exception of sale periods where this may take up to 72 hours.
    3. We are unable to redirect orders once items have been dispatched.
    4. Customer can enter the specific SF station to pick up their parcel at check-out stage, or we will pick the closest SF station locates near customer's shipping address and then notify through email afterwards.
    ReturnExchange and Refund Policy :
    Return policy is only valid within 20 days after purchase. 
    Please note that sales items, swimwear, food and care products cannot be refunded or exchanged.

    Two ways to return : 

    In-Store Return :

    Simply drop by with your item(s) and invoice, and we can verify and proceed the return or exchange for you.

    Online Return :

    1. Please check out the Link and proceed your request. 
    2. Fill out return details.
    3. Our customer service representative (within 1-2 business days typically) will follow up to verify the return request.
    4. Upon your return request is accepted, please mail the item(s) to us according to the instructions emailed to you by our customer service representative.
    5. Once your returned item(s) is received and inspected,
      we will send you an email to confirm and a refund will be processed accordingly.

    Note :

    Unless the return or exchange is due to our error or defective products, 
    customers are responsible for any shipping and/or handling costs. 

    If you have any questions about delivery, feel free to contact us at
    info@ta-da.com.hk

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